To royally screw someone over.

My wife a while back signed up for a Dental credit line. It’s basically a small loan for dental work only.

I knew this, as my name was not on it and as we were separated I really did not care.

Things are almost normal at the moment. So last week when they called on Monday and said her payment was sue, I made the payment. It’s what husbands do, right?

Then when they called on Tuesday….I told them I made a payment on Monday. They apologised and left. I checked my bank. The payment had not posted. Must be slow I figured.

Wedensday. Same deal. Inform them I made the payment. Check my account no post. Sure no big deal.

Wash, Rinse and repeat for Thursday.

On Friday, I get mad.

Friday they call telling us how they are going to put us in collections. I request a supervisor. The extremely thick India accents are not helping my temper level.

They tell me that the payment was not processed correctly, and that the payment will not go through. They apologize profusely. They give us a $20 credit towards our balance, process a new payment for $50 (the amount of the original payment I made) and again apologize for the inconvenience.

Grumbling I agree, and hang up at least somewhat happy that they were willing to deal with the problem and try to make us happy as well.

Until today.

When I discover that the original payment, the one that was “improperly processed” and that “would not be processed with this new payment” went through.

Last night.

It’s the week of Christmas. I admit I cut my account very close. But sending me in to the negative was not one of my plans for the Holiday season. I have enough money to recover it, not a issue.

What I am pissed off over here is being charged twice.

After I was specifically told that the payment would not be processed.

It makes me want to call them up and kill a cow over the phone